|FREE Delivery (spend $75++)||3-5 Days||£0.00|
|Standard Delivery (Less than $75.00)||3-4 Days||$6.00|
- We dispatch orders on weekdays only, Mon-Fri except Bank Holidays.
At Walrus Apparel we will endeavour to ensure all parcels are delivered by the specified time-scale, We cannot be held responsible for any parcels that are delayed or are not delivered in the time frame due to adverse weather conditions, which is unfortunately out of our hands. We can only apologise in advance for this, and will try our best to notify you of any delays.
Special delivery instructions - Within the shopping cart there is a facility where you can add delivery instructions. For example: "If out, please leave with neighbour". Please note that it may not always be possible for the courier to follow these instructions (for example signed for items cannot be left at the rear of properties).
Shipping address - Orders can be despatched to your home or work place, we may ask for further confirmation or proof of identity for orders shipped to alternative addresses.
All shortages or damages must be reported within 48 hours of the parcel being received and signed for. All claims must be made by email to firstname.lastname@example.org
Any delivery where the customer has requested it delivered to a neighbour is subject to condition above
Any customer requesting a delivery to a neighbour that is to be signed for by them, is at their own risk.
No claims for shortages or damage will be accepted if the above conditions are not met
Deliveries that are in dispute or are under investigation can take 7-10 working days for a resolution, during this period no alternative products or refunds can be processed until the courier investigation have been completed.
Customers who request that their delivery is left in a safe place do so at their own risk.